Every product package purchased from Jewel Store will reach your doorstep in a stable condition and tamper-proof packing. Shipping the order from Jewel Store is safe, secure, and hassle-free. All our products are fully insured during the in-transit by the insurance company.

All customers are requested to inspect the package for any tampering or damage before receiving or signing the receipt. At the time of delivery, the recipient may be asked to provide identity proof (Passport, PAN card, Driver's license, or Voters ID) to collect the product. We make sure that delivery is made after checking the identity proof of the recipient and the courier agent confirms the same.

Delivery Timeline

• Products purchased from Jewel Store are shipped within 15 business days through reputed courier agencies.

Shipping charges

• We offer FREE SHIPPING for orders above INR 50000. In case of a return, customers will be responsible for paying for their shipping costs for returning an order.

Delivery location

• Orders can be delivered only to the recipient's residential or work location. The orders cannot be delivered at any public places like hotels, restaurants, malls, on-street, etc.
• If a recipient is unavailable during delivery, Courier Company will try to make three attempts to deliver the product. In case you are still not reachable/available, the order will be canceled automatically, and a 10% amount will be deducted from the total value, and the rest will be refunded to a customer.

Change in the shipping address

• Once the order is created, the customer can change the shipping address by contacting with us on sales@jewelstore.co.in only before the order is shipped.
• The guarantee of the product's delivery is subject to Courier Company's policies. Any conflict in the details of the receiver will be subjected to the non-delivery of the product.